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If your request requires attention within the next 24 hours,
please call a branch for the speediest response to your question.

  • Email reference is a service for Baltimore County residents, or for those requesting information about Baltimore County.

  • In most cases you will get a response within 48 hours except during weekends and holidays when it may take up to 72 hours for a response.

  • Questions received Friday after 4:30 PM will be answered the following week.

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