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BCPL Annual Reports, Strategic Plan and Other Publications

 
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Administrative Offices

 

Administrative Departments

Contact

Baltimore County Public Library Administrative Offices

320 York Road

Towson, Maryland 21204

     Hours: Monday through Friday, 8:30 a.m. to 5 p.m.

 

410-887-6100

Fax: 410-887-6103

TTY through Maryland Relay

Board of Library Trustees

Baltimore County Public Library Administrative Offices
320 York Road
Towson, Maryland 21204

 

410-887-6121

Director

Has overall responsibility for the management of the library system, for strategic planning, serves as liaison to the County and State government and is accountable to the Board of Library Trustees. Oversees Fiscal Services, Human Resources, Planning, Projects and Data, and Technology Support.

 

410-887-6121

Paula Miller

DirectorMiller@bcpl.net

Assistant Directors

Each Assistant Director directly oversees a group of branches as well as a selection of Administrative Office departments.

 

410-887-6121

James Cooke

ADCooke@bcpl.net

 

410-887-6121

Natalie Edington

ADEdington@bcpl.net

Adult Services and Programs

Provides guidance and support to branches and Administrative Office departments in delivering services to adults, including creating service guidelines, developing and delivering staff training and overseeing programming and outreach activities for adults. Establishes strong partnerships and collaborates with local agencies serving adults.

 

410.887.3285

Julie Brophy

jbrophy@bcpl.net

Collection Development

Selects and orders materials for all branches, the mobile libraries and the County Detention Center. Materials selected include: children's, young adult and adult fiction and nonfiction print titles, large type, reference titles, Korean, Spanish and Russian language collections, music compact discs, books on CD, DVDs, magazines, downloadable audiobooks and ebooks, and more. Customer requests, demographic and consumer information, and the media are examples of major factors that influence the selection of titles. Oversees the shipping and receiving functions of materials ordered. Reconciles invoices and orders and directs materials to Technical Services for processing and cataloging.

 

410-887-6137

Jamie Watson

jwatson@bcpl.net

Facilities Services / Facilities Management

Plans branch layouts, branch renovation and new construction, makes furniture, equipment and supplies purchases. Assists other departments in the library with the contract process. Keeps branch buildings and service vehicles in good condition and safe for customers and staff. Responsible for weekday delivery service to and from all library facilities. Bid Opportunities (Active and Closed)

 

410-887-6132 or 410-887-6100

Ed Cook

eddiec@bcpl.net

Fiscal Services

Prepares annual operating budget for Baltimore County Public Library. Processes the payroll for all Baltimore County Public Library employees. Maintains accounts payable and processes payments for all vendors. Accounts for all funds received into the Baltimore County Public Library system.

 

410-887-6170

John Santora

jsantora@bcpl.net

Human Resources

Provides and supports activities that attract, retain and motivate staff. Supports staff development and consults with managers regarding staff relations concerns and development. Contributes to the mission of meeting the needs of library customers by working to address staff needs, from recruitment to retirement.

 

410-887-6177

Fax: 410-887-3025

TTY through Maryland Relay

Cindy Pol

cpol@bcpl.net

Information Services

Creates and updates content on the Baltimore County Public Library website with focus on our library services and local community resources. Does not configure, secure, or manage the library’s data, data backup and network systems or website design and management. Supports branch reference services and provides direct reference service to online customers. Coordinates booking of meeting rooms in branches and Administrative Offices.

 

Interlibrary Loan (ILL) provides access to materials that can be borrowed from other libraries in Maryland and nationwide and lends Baltimore County Public Library materials to other libraries.

 

Information Services:

410-887-6124

TTY through Maryland Relay

 

Interlibrary Loan:

410-887-6110

 

Meeting Room Bookings:

410-887-6109

 

Angie Benner, Acting Manager

abenner@bcpl.net

Marketing and Development

Promotes the services and products of the library to meet the needs of Baltimore County customers. Communicates these services and products to both customers and library staff through social media outlets, newsletters, newspapers, radio and television and other appropriate methods. Seeks outside funding to augment the library’s programs and services through grant development and writing and sponsorships, individual, corporate and foundation giving activities. The department acts as liaison to the Foundation for Baltimore County Public Library and to Friends groups.

 

410-887-6196

Fax: 410-887-3304

TTY through Maryland Relay

Linda Frederick

lfrederick@bcpl.net

Media Support Services

Creates multimedia programs, including videos, podcasts, DVDs and other media, to serve the needs of Baltimore County Public Library's staff and customers. Works with Baltimore County government to produce training and informational products for use with their staff and clients.

 

410-887-2082

Carl Birkmeyer

cbirkmey@bcpl.net

Planning, Projects and Data

Coordinates system-wide planning processes and the initiation, execution, and control of specific strategic projects and activities, including the library's strategic plan and the annual work plan process. In addition, staff acts as a resource for project teams. The department also coordinates all surveys done in Baltimore County Public Library, as well as the creation and analysis of reports so that everyone in the library has the data they need to make timely and effective decisions.

 

410-887-2336

Emily Gamertsfelder

egamertsfelder@bcpl.net

Purchasing

Responsible for purchase of furniture, equipment and supplies. Assists other departments in the library with the contract and purchasing process. Bid Opportunities (Active and Closed)

 

410-887-6121

James Cooke

ADCooke@bcpl.net

Security

Assists with enhancing safety and security in our buildings including training of branch security officers and staff and investigating and resolving security incidents involving public disruptive behavior. Serves as the library resource for related security activities to ensure compliance with BCPL and County security policies and procedures. Does not deal with security of library’s data and network systems.

 

410-887-6121

Natalie Edington

ADEdington@bcpl.net

Technical Services

Catalogs, covers and labels all material for Baltimore County Public Library, both print and non-print. Enters and maintains the bibliographic records in the library catalog.

 

410-887-8630

Jody Sharp

jsharp@bcpl.net

Youth Services

Provides guidance and support to branches and Administrative Office departments in serving children from birth through high school. This includes creating service guidelines, developing and delivering staff training and overseeing programming and services for all youth populations. Establishes strong partnerships and collaborates with Baltimore County schools and other agencies serving children and teens. Administers Summer Reading Program.

 

410-887-0517

Fax: 410-866-7941

Marisa Conner

mconner@bcpl.net

 

Board of Library Trustees

 

Board of Library Trustees

Baltimore County Public Library Administrative Offices
320 York Road
Towson, Maryland 21204
410-887-6100
Fax: 410-887-6103

 

Current Board Members and Officers

 

  • Paul J. Schwab, President

  • John Holman, Vice President

  • Aaron Slater, Treasurer

  • Jane S. Eickhoff, Secretary

  • Henry "Chip" Hiebler, Jr.

  • Michael N. Netzer

  • Frank Regan

 

Meetings of the Baltimore County Public Library Board of Library Trustees

 

Unless another date, time or location is indicated on the agenda below, the Board usually meets on the third Tuesday of the month at 8 a.m. in the Wilson Room of the Towson Library, 320 York Road, Towson, Maryland. The public is welcome to attend the meetings.

 

Agenda for the next meeting of the Board of Library Trustees

 

Agendas are posted as soon as they become available in PDF format.

 

Board of Library Trustees Meeting Minutes

 

We provide the approved Board minutes to help you better understand how the Board works for you. Visit our Board Meeting Minutes page for the current and previous year's Board minutes.

 

Are you interested in serving the Baltimore County community as a member of the Board of Library Trustees? Download our brochure [PDF] to find out more and download an application form. [PDF]

 

Baltimore County Public Library Vision Statement

 

Vision: Empowered and engaged individuals for a more inclusive and connected Baltimore County community.

 

Baltimore County Public Library Mission Statement

 

Mission: Providing opportunities to explore, learn, create, and connect.

 

Baltimore County Public Library Values

 

Values:

  • Our customers & communities

  • Equal access & intellectual freedom

  • Flexibility & collaboration

  • Continuous improvement

 

Baltimore County Public Library's Annual Report, Strategic Plan, and Other Publications

 

Annual Reports

 

 

 

 

 

 

 

Strategic Plan

 

 

 

Other Baltimore County Public Library Publications

 

  • Baltimore County Public Library's Blue Ribbon Committee. Give 'Em What They Want! Managing the Public's Library. Chicago, Illinois: American Library Association, 1992.
     
  • Eickhoff, Jane S. Balancing Tradition and Technology 2000 - 2003. Strategic Plan V. Chicago, Illinois: Baltimore County Public Library; distributed by the Public Library Association, 1999
     
  • Palmour, Vernon E., and Bellassai, Marcia C. To Satisfy Demand: a Study Plan for Public Library Service in Baltimore County. Arlington, Virginia: The Center for Naval Analyses, June 1977
     
  • Roger, Eleanor Jo. Commitment to Renewal: Baltimore County Public Library Long Range Plan III 1989-1993. Towson, Maryland. Baltimore County Public Library. December 1988
     
  • Rodger, Eleanor Jo. Growth Without Expansion: Baltimore County Public Library Long Range Plan II 1983-1988. Towson, Maryland. Baltimore County Public Library. November 1983
     
  • Roger, Eleanor Jo. Repositioning for the Future: Baltimore County Public Library Long Range Plan IV 1994-1999. Towson, Maryland Baltimore County Public Library. 1994
     
  • Strategic Plan VI: Building Community through a Lifetime of Learning, FY 2004-2006. Towson, Maryland: Baltimore County Public Library. August 2003. Strategic Plan VI (FY 2004 through 2006) [PDF]
     
  • Strategic Plan VII: Building Community through a Lifetime of Learning, FY 2007-2009. Towson, Maryland: Baltimore County Public Library. June 2006. Strategic Plan VII (FY 2007 through 2009) [PDF]
     
  • Strategic Plan VIII: Building Community through a Lifetime of Learning, FY 2010-2012. Towson, Maryland: Baltimore County Public Library. June 2009. Strategic Plan VIII (FY 2010 through 2012) [PDF]
     
  • Strategic Plan IX: Making a Difference, FY 2013-2015. Towson, Maryland: Baltimore County Public Library. June 2012. Strategic Plan IX (FY 2013 through 2015) [PDF]

 

Library History

 

 

 


Revised: April 17, 2017